Product Review

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    Excellent Bag!

    Dear Customer,We are glad to hear that you love your purchase. Please stay tuned for our upcoming products!Thank you. [ Original Message ] Bag is in great condition upon delivery.I love it very much. 10/10!

    MARHEN.J

    2020-10-12

    581

    0

    0점

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    Track my order no: 20200912-0000224

    Hello i received email on 17/9 stated that my order has been shipped.However i haven receive anything yet .Please kindly look into it.Is almost 3weeks since i place my orde.

    Ho****

    2020-10-03

    485

    0

    5점

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    Track my order no: 20200912-0000224

    Dear Customer,We have tracked your package and it says the delivery has been completed on Oct 6th. If you have not received it, please try to contact your local post office first at +65 6222 5777Thank you.

    MARHEN.J

    2020-10-08

    473

    0

    0점

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    Wrong item received

    Hi, the bag I've received is Milly R instead of Milly. Can you please arrange for an exchange? Please note that I'm not based in Korea. Thanks

    Li****

    2020-09-29

    718

    0

    5점

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    Wrong item received

    Dear Customer,We have replied your inquiry via email. We will update you once we have the tracking number.Thank you.

    MARHEN.J

    2020-10-08

    581

    0

    0점

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    Wrong item sent to me

    Hi team, I have waited for 2 months for this bag. But you have sent me the wrong item. I am supposed to receive Milly Black but you have given me Milly R Black. The size is too small for my laptop. Please rectify and do note that I am not staying in Korea.

    Sh****

    2020-09-26

    747

    0

    5점

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    Wrong item sent to me

    Dear Customer,We have replied your inquiry via email. We will get back to you once we have the tracking number.Thank you.

    MARHEN.J

    2020-10-08

    555

    0

    0점

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    Order status

    Hi may i know is that my order already shipping? Cause i still see my order status in individual case.

    De****

    2020-09-20

    544

    0

    5점

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    Order status

    Dear Customer,We tracked your package and it has arrived in Jakarta since Sep 25th. Kindly call your local post office at 021 161 as they have the most updated status of your package. They will guide you on what to do next.Thank you and please let us know if you have more inquiries.

    MARHEN.J

    2020-10-08

    565

    0

    0점

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    Order pending

    Hi is there any update for my order? Thanks!

    Be****

    2020-09-17

    827

    0

    5점

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    Order pending

    Dear Customer,Your order was sent using EMS Premium, which has 2 tracking numbers, EMS and UPS (updated version). As for the UPS tracking number, it will be available a few days after the shipment date. Please refer to below detailsUPS Tracking No: 1Z74WR860476640057Link: https://www.ups.com/WebTracking/track?loc=en_KR&requester=ST/It says that the delivery has been completed on Oct 5th. If you have not received it, kindly try to contact your local post office first at +61 3 8847 9980. They should have the latest information about your package and should be able to guide you on what to do next.Thank you and please let us know if you have more inquiries.

    MARHEN.J

    2020-10-08

    898

    0

    0점

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    Thank you!!!!! Pw: marhenj

    Thank you Marhen J!!! For the fast delivery! For anyone who wants to know i live in Australia. Ordered on 1 September dispatched on 9 September and arrived on 17 September. Surprisingly fast (more than any other overseas orders) even though other reviews were saying that it took too long. Might purchase more~~♡♡

    Ch****

    2020-09-17

    856

    0

    5점

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    Thank you!!!!! Pw: marhenj

    Dear Customer,Thank you for your review! We hope you like your order <3

    MARHEN.J

    2020-10-08

    894

    0

    0점

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    IN LOVE

    ABSOLUTELY IN LOVE WITH THE BAG! The shipping was really quick (from South Korea to Australia). Thank you so much Marhen.J <3

    An****

    2020-09-16

    1364

    0

    5점

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    IN LOVE

    Dear Customer,We are so happy to hear that. Thank you for loving our products <3

    MARHEN.J

    2020-10-08

    1008

    0

    0점

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    How long for the shipping to Indonesia?

    Hi may check with you how can i see my shipping status? Is that my purchase order already on process to shipping to Indonesia? Is yes how long will be reaching?

    De****

    2020-09-16

    865

    0

    5점

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    How long for the shipping to Indonesia?

    Dear Customer,Your package has arrived in Jakarta. Please contact your local post office for the latest status and they should guide you with the next step.Thank you. [ Original Message ] Hi may check with you how can i see my shipping status? Is that my purchase order already on process to shipping to Indonesia? Is yes how long will be reaching?

    MARHEN.J

    2020-10-08

    745

    0

    0점

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    Changing color to Lavender

    Hi. Regarding my order please help me to change the beige color to Lavender one before shipping to me. Thanks

    De****

    2020-09-14

    949

    0

    5점

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    Changing color to Lavender

    Dear Customer,We did change the color to Lavender as per requested. Apologies for the late reply.Thank you and please let us know if you have more inquiries.

    MARHEN.J

    2020-10-08

    918

    0

    0점

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    Love it

    Got my first Marhenj bag and accessories! Shipping was faster than I expected. I love the color and the bag! Pins are super cute! Will definitely buy more Marhenj bags!

    Al****

    2020-09-13

    686

    0

    5점

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    Love it

    Dear Customer,Thank you for your review! We are so happy to hear that you love your purchase. Please stay tuned for our next products.Thank you.

    MARHEN.J

    2020-10-08

    573

    0

    0점

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    Defect on the bag

    Hi. The bag I recieved got this defect on the handstrap which I noticed when I felt that the handstrap was scratching my arm and it is shown in the first picture. The bumbs on the side of the handstrap stiches the hand a bit when holding. Also there are like threads sticking out everywhere which makes the bag super ugly and cheap. Also the thread on the strap is kinda coming off. Had bad experiences with threads coming off. I require some kind of refund. Feel very unlucky. The quality was not as expected and I am not happy with the bag.

    Qi****

    2020-09-13

    618

    0

    5점

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    Defect on the bag

    Dear Customer,We would like to apologize for the inconvenience caused. We have received this inquiry via email too and will get back to you via email.Thank you.

    MARHEN.J

    2020-10-08

    557

    0

    0점

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    Changing color to Lavender

    Hi please help me to change the color to Lavender

    De****

    2020-09-12

    646

    0

    5점

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    Changing color to Lavender

    Dear Customer,We have changed it to Lavender as per requested.Thank you. [ Original Message ] Hi please help me to change the color to Lavender

    MARHEN.J

    2020-10-08

    639

    0

    0점

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    Cancellation

    I would like to cancel my order due to the too long delivery time

    Ma****

    2020-08-31

    836

    0

    5점

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    Cute and Functional!

    Cute and Functional, easy to clean, durable and light-weight, happy with my purchase!

    qi****

    2020-08-31

    997

    0

    5점

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    LOVE THE MRHJ DESIGN

    After rico mini, ricky get.: )Rico mini for normal commute, ricky for business trip. Perfect.Love the MRHJ design. Highly recommend.Nice shopping experience, except the shipping issue. : (

    Ki****

    2020-08-20

    1140

    0

    5점

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    My new favorite bag!

    I wanted a smaller purse sized bag that could still hold a lot, and this is exactly what I was looking for! I can fit a cosmetics pouch, my wallet, and mini fan with room to spare. Not only is it functional, but it's super stylish as well and I can see myself using it in all kinds of situations whether it's going to the store or to dinner. The bag is good quality, and the strap makes it very comfortable to carry. Ludy is for sure my new favorite bag!

    Cr****

    2020-07-29

    1054

    0

    5점

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    rico mini 🥰🥰

    i love this bag...it's perfect for me. I usually carry a water bottle with me or a tumbler, so the tumbler slot is so perfect since i don't have to worry about accidental spill..it's very stylish and it works well with any outfit i wear..

    ja****

    2020-07-28

    779

    0

    5점

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